Vacancy Details

Vacancy Reference Number


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Vacancy Title
Framework Title
Administrative Apprentice - Neighbourhoods Service
Business Admin NVQ Level 2
Hours per week
£9000 per annum 35 hours per week
Location of Vacancy
Training Provider / College
Rochdale / Heywood KYP


Brief description of the role

To provide administrative support to a busy team in a school, including record management, customer services and all aspects of administrative duties.

Main Duties and Responsibilites: 

  • To undertake a range of business/technical support functions in response to service specific needs or instruction from the BST Supervisor including:
    • Data Input and Retrieval

    • Neighbourhoods Records – electronic & paper

    • Processing and Distribution of Incoming & Outgoing Mail

    • Assisting in the Procurement of goods and services

    • Maintaining data quality in relation to all Neighbourhoods records

    • Preparation and collation of information

    • Assisting with the collection of statistical data for the Service Key Performance Indicators

    • Checking and reconciling documents/information

    • Reception/Telephone Duties

    • Word Processing

    • Logging customer/member queries

    • Processing Time Sheets

    • Duty Desk Administration

  • To assist and learn in the establishment and maintenance of appropriate systems and procedures both manual and computerised.

  • To receive enquires/requests for service in a courteous and customer friendly manner and, develop the knowledge required to record and direct as appropriate.


Other requirements

  • A-C grades or equivalent in Maths and English. Good communication. Good IT skills.
  • Confident, flexible and passionate about doing a job well.
  • Committed to the role and your apprenticeship.
  • Able to work as part of a team and understand the need for confidentiality.
  • Punctual and proactive.